Terms of Service

These Terms of Service govern your use of New Chapter Insights. By accessing or using the platform, you agree to them. If you do not agree, please do not use the service.

1. The service

New Chapter Insights provides assessments, written reports, and related content for personal reflection. Some content is free; some requires a one-time purchase or a membership. Results are delivered as written reports within the platform.

2. Eligibility & accounts

You must be old enough to form a binding contract in your jurisdiction to make purchases. You are responsible for keeping your account credentials confidential and for all activity under your account.

3. Free vs. paid content

Free assessments can be taken without an account and without payment. Paid assessments are single purchases that unlock a full written report. We clearly label which is which before you start.

4. Purchases, pricing & refunds

• Prices are shown at checkout and may change over time; a price change does not affect a purchase you've already made.
• Paid assessments are delivered immediately after payment as a written result.
• If you believe a refund is warranted — for example, a technical failure prevented delivery — contact us within 14 days with the email you used at checkout, and we'll review it promptly.

5. Memberships & subscriptions

Memberships renew automatically on their billing cycle until cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of the current period.

6. Acceptable use

You agree not to:

• Reverse-engineer, scrape, or systematically copy our content.
• Republish our questions or reports as your own product.
• Use the platform for any unlawful purpose or in a way that disrupts the service.
• Attempt to access accounts or data that are not your own.

7. Intellectual property

The platform, its assessments, reports, design and branding are owned by us or our licensors. We grant you a limited, personal, non-transferable right to use them for your own reflection. That right does not include copying or redistributing our content commercially.

8. User content

If you submit content (such as feedback or messages), you grant us a licence to use it to operate and improve the service. You remain responsible for what you submit.

9. Disclaimers

The service is provided for personal reflection and entertainment. It is not medical, psychological or professional advice. Please read our Disclaimer for the full details.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the twelve months before the claim.

11. Indemnification

You agree to indemnify us against claims arising from your misuse of the service or your breach of these terms.

12. Third-party links

The platform may link to external sites. We are not responsible for their content or practices.

13. Termination

We may suspend or terminate access for a breach of these terms. You may stop using the service at any time; deleting your account removes your stored data.

14. Changes to these terms

We may update these terms. Continued use after a change takes effect constitutes acceptance of the updated terms.

15. Governing law & disputes

These terms are governed by the laws of the jurisdiction in which the operator is established, without regard to conflict-of-law rules. Disputes will first be addressed in good faith; any unresolved dispute will be resolved in the competent courts of that jurisdiction.

16. Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

17. Contact

Questions about these terms? Reach us through the contact page.